Our Team

Your Guides To Glowing Naturally

Our people are special. More than dedication, they bring a genuine passion for wellness to everything they do, and have an unrelenting desire to help people.

Once you walk through our doors, you’ll understand why we call them the dream team! They are Vancouver Laser, and we’re incredibly proud to have an amazing team who encompasses every age group, lifestyle, and skin concern to ensure we are reflective of our equally amazing clients.

Rick General Manager

Rick General Manager

As General Business Manager of Vancouver Laser & Skin Care Centre, Rick is responsible for the clinic operations and business development. His extensive experience makes him a wealth of knowledge, and his solution-focused approach means that he is always receptive to new ideas and strategies. He views our team as one of his most important resources and is passionate about cultivating a corporate culture that values a supportive environment with an emphasis on communication, relations, and inspiration.

Rick is a strong believer in being excited about everything you do, and while he genuinely loves being at work, he puts an emphasis on quality family time. He loves traveling with his family and being a father to his adorable daughter. They enjoy time outdoors exploring nature, but Rick’s guilty pleasure is fishing. If you want to get his attention, you need only spark up a conversation about fishing tips and hotspots, he’ll fall for it – hook, line, and sinker!

Helen Business Director

Helen Business Director

As our Business Director, Helen plans and oversees clinical operations, new marketing initiatives, emerging trends and treatments and also somehow finds the time to manage our online presence.

Helen works collaboratively with Rick to manage daily operations, develop and implement key strategies and proactively manages staff performances.

Helen is the mastermind behind our social media and website. She truly does it all! With her extensive knowledge in skin care products and the latest in laser procedures, she is always educating the staff on new information. Helen ensures that we are always up-to-date, there really isn’t anything she can’t do!

Although she works hard, she plays hard too! When she is not slaving away at the office, she will always find the time to enjoy a glass (or bottle) of wine and spend some quality time with her beautiful family and Hunter the shepherd!

Chelsea Child-Minding Coordinator

Chelsea Child-Minding Coordinator

We moved Chelsea all the way from Ontario to be our sweet, caring and friendly child-minding coordinator. Chelsea studied Early Childhood Education, Developmental Services and Sociology and soon blossomed in various roles in elementary schools, child care, direct support for children and adults with developmental disabilities, and teaching English as a foreign language in Japan.

Chelsea comes from a large family so caring for children is second nature to her and this type of work is truly her passion and long term plan. She is our secret weapon and we are so glad she has joined our team!

Chelsea’s personal interests include travelling, hiking, yoga and spending time with family and friends. She looks forward to meeting you and your children at the Kids’ Centre!

Debbie Registered Nurse

Debbie Registered Nurse

Debbie is a Registered Nurse & key educator in our clinical, aesthetic training team and is also a certified North American Ultherapy Trainer.
Prior to joining Vancouver Laser and Skin Care Centre Debbie worked in acute surgical wards and she also teaches pathophysiology at a college to soon-to-be nurses.
She is truly passionate about education and loves sharing her knowledge with others!

Katherine Registered Nurse

Katherine Registered Nurse

Katherine is one of our amazing Registered Nurses. She graduated from McGill University with a Bachelor of Science in Nursing. She then moved from Montreal where she lived for five years to Vancouver and became a registered nurse under BCCNP.

After experience in medical, surgical, peripartum, pediatric, oncology inpatient care and dental clinic, she gained extensive clinical knowledge and skills. Her motto is to be “passionately curious”, so it was a natural segway into the constantly evolving and fast-growing cosmetic field. She has found her passion in aesthetic nursing.

During her spare time, Katherine loves to travel and has a passion for visual arts. You will likely bump into Katherine in a contemporary art gallery on the weekends!

Lily Registered Nurse

Lily Registered Nurse

Lily worked for many years as a registered nurse in the public health care system in both China and Canada. Then Botox came along! Needless to say, she never looked back. Lily is one of our top hyperhidrosis injectors and works hard to keep our clients sweat free!

When she is not at the clinic she spends her time with her husband and son. Lily values her time with her son and loves taking him to experience new adventures!

Lydia Registered Nurse

Lydia Registered Nurse

Lydia graduated from the University of Manitoba with her nursing degree. Her previous clinical experience includes Gynecology, Acute Medicine as well as Burns and Plastic surgery.

Although Lydia loves performing all the treatment we offer, one of her favourites is CoolSculpting. “I feel so good inside because my clients and I work together to achieve their goals.”

Lydia likes to relax and indulge in her creative side, she is a casual model so she loves getting in front of the camera. Of course, shopping with friends is high on the priority list when she has a day off too!

Meagan Registered Nurse

Meagan Registered Nurse

Meagan grew up in Calgary and graduated from Mount Royal University in 2010. After almost 3 years as a registered nurse at the Alberta Children’s Hospital, she decided to move to Vancouver on a solo venture to find her path. 8 years later she is now part of the Vancouver Laser team and she has quickly become our body contouring expert!

Meagan is our CoolSculpting™ Queen! With over 10,000 Coolsculpting™ cycles under her belt and the Master CoolSculpting™ title (she is one of only 400 in North America) she is extremely passionate about helping clients achieve their goals while contributing to positive body-feels!

When she is not busy freezing your fat cells, you can find Meagan in a hot yoga class or enjoying infrared saunas. She is an avid supporter of all things local and organic – some of her favourite things are bubble baths, reading, movies and enjoying a nice bottle of wine with family & friends!

Rae Registered Nurse

Rae Registered Nurse

Rae started as an ER nurse in China before beginning her career in medical aesthetics when she moved to Canada.
Rae is one of our injectable nurses who performs both laser and injectable treatments. She loves treatments like Thermage and Ultherapy; “You gradually look more refreshed and the skin looks tighter but no one knows you had anything done!” Rae is equally as excited as her patients when they see their post treatment results. She loves helping them achieve their skin goals.

Rae spends her downtime with her daughter and husband – she says everyday is unpredictable but she reminds herself to appreciate every moment and enjoy all the stages of her daughter growing up.

Sonya Registered Nurse

Sonya Registered Nurse

Sonya is a registered nurse who helps on both the aesthetics side at Vancouver Laser & Skin Care Centre as well as the stem cell therapy side! After 8 years of nursing experience at Royal Columbian, the most valuable lessons she has learned are patience and empathy. “Everyone has their own journey internally and externally – I’m here to help you enhance and succeed in that journey”.

During her downtime Sonya can be found strengthening her body with Lagree. She loves travelling and has lived in Milan and visited Ibiza, Mykonos, England, Costa Rica, Dominican and most of the US – her favourite city is Miami! Sonya dislikes cooking but actually loves to clean!

Monika Laser Technician Manager

Monika Laser Technician Manager

Monika has been in the medical aesthetic field since 2002 and as the Laser Technician Manager at Vancouver Laser, she is truly an expert in her field.

She is a vital resource as a team leader and the brains behind new and better treatment protocols that ensure our patients see optimal results from all their skin procedures.

As a busy mother of 4, she makes the most of her time – so when she isn’t in the clinic, she follows a “work hard, play harder” philosophy. She loves spending quality time with her family going camping and boating every chance she gets!

Adelyn Laser Technician

Adelyn Laser Technician

Adelyn established her career at Vancouver Laser in 2016. She began as one of Dr. Brock’s assistants but quickly showed an interest in becoming a laser technician.
With her passion for medical aesthetics and patient care she is a very attentive and caring laser technician – always making sure the client is as comfortable as possible during their treatments.

Adelyn loves spending time with her husband and son, she loves dogs, cosplay, cooking and has a new found passion for skiing!

Ale Laser Technician

Ale Laser Technician

Ale graduated from All Body Laser school where she received her diploma and a variety of certificates in medical aesthetics. Ale has a few years experience and has even travelled to California and Nashville to further her education and training. “The industry is always changing and I love that I am always learning something new!”

Ale’s favourite treatments to perform are the ones that show the biggest transformations. Although she truly believes in combination therapy; using lasers, skin care and injectables – she thoroughly enjoys helping clients to reach their skin care goals and maintain their results.

Ale has a daughter and when she is not busy driving her back and forth to school and gymnastics, they really enjoy baking together. They have recently started exercising together too!

Janelle Laser Technician

Janelle Laser Technician

Janelle initially attended Blanche MacDonald in 2009 but decided to further her education in aesthetics. It was after completing the laser technician course at All Body Laser school when she truly developed a passion for medical grade aesthetics. “I am passionate and love helping people look and feel their best with lasers and medical grade skin care. It amazes me with all the new technology that keeps coming out.” Janelle has been in the aesthetics industry for 10 years and has been a laser technician for the past 6 years.

In her free time she enjoys food, painting, spending time with her boyfriend and their french bulldog Nacho.

Kaitlan Laser Technician

Kaitlan Laser Technician

Kaitlan has been a little ray of sunshine since she joined our team. After graduating from All Body Lasers, Kaitlan brings with her a wealth of knowledge in all things laser and skin care.

She has been connecting with clients and creating friendships with everyone she comes into contact with. Kaitlan’s favourite thing about being a laser technician? She loves helping people feel more beautiful and confident in their own skin! Walking around with a bright beautiful smile, Kaitlan is always willing to lend a helping hand.

Kaitlan loves being active and spends her downtime outdoors; you’ll find her either camping, hiking or boating! She also spends as much time as she can with her fur babies Myko and Duke!

Kayla Laser Technician Trainer

Kayla Laser Technician Trainer

With more than 10 years in the skincare industry and 8 of them as a laser technician, Kayla has a true passion for helping her clients achieve the best results possible.

As our lead clinical laser trainer, Kayla ensures our laser technicians operate with the highest safety standards while achieving the best results for our clients. With her advanced technical abilities and desire for continual education, Kayla always has something to teach both the clients and the staff!

Though she sounds like a workaholic she still knows how to unwind at the end of a busy week. She usually spends her personal time with family and friends, enjoying everything our beautiful city has to offer.

Mandy Laser Technician

Mandy Laser Technician

Mandy is a seasoned laser technician and has been in this industry for over 10 years. She speaks three different languages; English, Cantonese and Mandarin. Mandy performs all different types of laser treatments including Thermage and Ultherapy.

Mandy loves helping clients achieve their skin goals and feels the most excited when she can help patients feel more confident in their skin.
Mandy’s favorite combination is pairing the skin tightening treatment like Thermage/Ultherapy with injectable treatments – “You can achieve great results without surgery!”

When she isn’t at work, Mandy is with her 3 year old daughter who keeps her active with outdoor activities and sports.

Maria Laser Technician

Maria Laser Technician

Maria started her career in aesthetics in 2015, she started as an esthetician then a medical assistant and now has settled nicely into the role of a laser technician. A few of Maria’s favorite treatments are laser hair removal, Venus Viva and PicoSure because of the required precision and concentration.
Maria definitely has the travel bug; she has traveled to 16 different countries and has thoroughly enjoyed making new friends, learning new languages and cultures and trying out new cuisines. She loves keeping fit by practicing Yoga on a daily basis and she also enjoys dancing – she is currently working on her latin dancing skills.

Alymia "Mia" Aesthetic Consultant

Alymia "Mia" Aesthetic Consultant

Mia has over 10 years experience in the medical aesthetics field and has a passion for anything related to skin and beauty. She wears many hats at Vancouver Laser with the primary ones being Laser Technician and Clinical Consultant.

Mia battled with acne as a young adult and turned her skin around with medical grade skin care and laser treatments. Because of this experience she understands how skin concerns can affect a persons self esteem, and she loves helping clients achieve the best skin possible.

She has a beautiful smile and honestly, the kindest heart – “I love helping other people and I enjoy the sense of fulfillment when my clients understand their skin better and have more confidence.”

Amber F. Aesthetic Consultant

Amber F. Aesthetic Consultant

Amber graduated from the City University of Macau with a master’s degree in Business Administration. Amber joins our aesthetic consultant team and brings with her a wealth of knowledge and experience on skin care and treatments
as she is a certified makeup artist, a permanent makeup artist and even owned a beauty studio prior to moving to Vancouver!

During Amber’s free time she likes practicing her photography skills and enjoys playing piano and guitar to unwind. When the weather is nice, she likes to go on hikes with friends and family and enjoy the outdoors.

Ivy Aesthetic Consultant

Ivy Aesthetic Consultant

Ivy is one of our talented bilingual consultants. With extensive knowledge in all things aesthetic, including medical grade skin care and laser procedures, she is perfectly equipped to build a customizable treatment plan to help achieve your desired results!

When Ivy isn’t giving skin care advice, she can be found spending time with her family or travelling. She loves spending time outdoors with her kids and husband and thanks to sunscreen – you will never be able to guess her age!

Kylie Aesthetic Consultant

Kylie Aesthetic Consultant

Kylie began her career with Vancouver Laser in 2009 as a clinical consultant and skin care expert. She has a passion for the science behind rejuvenation and a genuine interest in helping our clients achieve their skin goals.
She works with you to create a customized treatment plan that’s easy to understand and attainable.

Born and raised in Vancouver, Kylie loves being outdoors, rain or shine, exploring our many beautiful beaches, trails and biking.

Lini Aesthetic Consultant

Lini Aesthetic Consultant

Lini has been in the customer service industry for over 12 years, with 5 of them providing aesthetic consult services. We swear she carries an encyclopedia around with her all the time because she knows EVERYTHING about medical aesthetics!

Lini is replying to your WeChat messages and works closely with each client to tailor an appropriate treatment plan to achieve the best results possible, and she is thrilled when they come back in to show her their results.

The best advice Lini can offer is “Sunscreen, sunscreen, sunscreen – all the time!!!”

Though she is a little bit of a workaholic she truly loves spending time with her beautiful family, going on hikes and reading. Lini also loves bringing in home cooked meals to share with the staff!

Theresa Aesthetic Consultant

Theresa Aesthetic Consultant

Theresa is one of our Clinical Consultants with over 12 years experience working in the beauty industry. During this time she excelled in the positions of aesthetician, medical assistant and medical administration, ultimately leading Theresa into the natural transition to Clinical Consultant.

As a Clinical Consultant, Theresa listens and supports each client by building a customized treatment plan to address their desired goals. Theresa creates genuine connections with all her clients and continues the relationship throughout their Vancouver Laser journey!

Theresa works hard and values her downtime. On her days off you can usually find her either hiking, working out or working on a side project at home. The staff love getting ideas on home decor from Theresa.

Sherry Aesthetic Consultant

Sherry Aesthetic Consultant

Sherry is part of our aesthetic consultant team and is incredibly passionate about the beauty industry. She has worked with many different skin care brands and has vast knowledge on the various products and treatments. “Skin care has always been my passion and first priority”. You can tell she practices what she preaches because her skin is flawless!

Sherry uses her expertise and experience to help clients build an appropriate treatment plan, guiding them to the right skin care and laser procedures to achieve their skin goals.

During her free time, Sherry loves getting out and enjoying nature. Her favourite outdoor activites including hiking and skiing. She also loves reading and educating herself on new topics but is especially fascinated by human psychology.

Wen Aesthetic Consultant

Wen Aesthetic Consultant

Originally from Dalian, China, Wen worked as a consultant at a plastic surgery clinic and then worked in management overseeing the injectable and laser departments. With 6 years of medical aesthetics under her belt, you can tell Wen has a passion for the beauty industry. She loves keeping up to date with the most current in the aesthetic business and educating herself and her clients.

Wen loves staying active by going hiking and swimming. She loves to travel and is looking forward to visiting a new country with her husband on their next holiday.

Amber Executive Assistant

Amber Executive Assistant

Amber is originally from Taiwan, and speaks three different languages fluently. Prior to joining Vancouver Laser, Amber worked at a dental implant office and also has experience in medical aesthetics. Amber is the executive assistant to our General Manager and is an integral part in ensuring that he remembers to attend all the meetings he has booked!

Amber is a people person and loves meeting and getting to know new personalities. One of our favourite qualities about Amber is how quick-witted and funny she is! 
On the weekends, Amber likes to try as many new restaurants as possible. She is also a bit of a homebody so you can usually find her at home watching a new TV series. 

Nina Injectable Manager

Nina Injectable Manager

Nina was our very first bilingual staff member at Vancouver Laser back in 2012 and has now helped grow the Chinese speaking team to over 20 women!

With over 15 years of experience in the medical aesthetics industry, and 5 years as a team manager, Nina has helped shape and develop the ultimate dream team.

Nina loves to travel with her husband and their adorable daughter – but she still has an inner party girl and will never pass up a chance to get out and dance with her friends!

Julie Manager of Medical Assistants

Julie Manager of Medical Assistants

As Dr. Rowthorn’s right hand woman, Julie leaves her left hand available for patients to hold during treatments. Julie is the warm and friendly face bringing you into the treatment room and whether it is your first time to the clinic or you are a long time patient, she is committed to making your experience as comfortable as possible.

With a strong passion in health and wellness, Julie joined the Vancouver Laser team in 2014 and feels fortunate to have created life long friendships here. “I firmly believe that the influence you have around you greatly molds/impacts your life and I feel so lucky for the women (and men) that work at Vancouver Laser. Working alongside Dr. Rowthorn has inherently taught me to value kindness above all else.” When she’s not working, Julie feels most alive making new recipes, hike camping, strength training, and laughing.

Benita Medical Assistant

Benita Medical Assistant

As a medical assistant, Benita works hard to ensure the smooth and efficient handling of Dr. Braun’s schedule, patients and daily tasks. Benita has has dedicated her career to keeping Dr. Braun organized, prioritized and less stressed. Benita joined Vancouver Laser in 2016, starting at reception and then then brought on to help assist Dr. Braun.

Benita’s goal when assisting patients is to support and make each individual feel comfortable and at ease. Benita is a huge animal lover and a fitness enthusiast. Benita strives to have a growth mindset and to always be continuously improving; as an employee, coworker and as a friend! She spends her weekends on adventures with her dogs, working out or trying out a new recipe. She dreams to one day own property on a local island, build a cabin and have a hobby farm!

Alice WeChat

Alice WeChat

Alice brings to our team over 8 years of experience working in the cosmetic industry. She is fluent in English, Mandarin as well as Cantonese. Alice’s experience in customer service has given her the skills to respond to customers’ inquiries, give them honest, tactful feedback and guidance on beauty products and treatments. Alice’s motto is “Stay humble. Be kind. Work hard.”

Outside of the clinic, Alice’s loves staying active and riding her bike around the city. She also has a passion for scuba diving and free diving and gets into her wet suit any chance she gets!

Crystal Medical Assistant

Crystal Medical Assistant

Crystal has been in the aesthetic industry for over 5 years; she has always been drawn to everything beauty related and finds that her passion is only growing deeper the more she learns.

With a Bachelor of Life Sciences from the University of British Columbia and a Certified Pharmacy Technician degree, its no wonder why Crystal fits into our team effortlessly! With her science background and experience, Crystal can really breakdown treatments and products and how they work so it can be understood with ease.

Crystal spends her weekends with her son, when the weather is nice you can usually find them on the beach building sand castles together!

Jenny Medical Assistant

Jenny Medical Assistant

As Dr. Brock’s medical assistant, Jenny strives to keep him on schedule while making sure patients are comfortable during their treatments. Jenny truly has a special skill and always finds a way to make us laugh!

She completed the nursing program at the University of Ottawa but before starting her practicum she decided to enter the world of Aesthetics and we were very pleased to have her!

When she isn’t babysitting her little brother, Jenny loves to stay active by going to the gym or getting outdoors for a hike – her favourite is The Chief!

Lauren Medical Assistant

Lauren Medical Assistant

Over the last 4 years, Lauren has made a career as a flight attendant travelling within Canada and destinations such as Mexico, Cuba and the Dominican Republic. Prior to being a flight attendant, her career focus was in the beauty industry, specifically cosmetics. After attending Blanche MacDonald Centre with a diploma in makeup artistry, Lauren spent 9 years working for MAC Cosmetics fine tuning her artistry and skillset. She has completed a full circle now being back in the beauty industry as part of our team of medical assistants.

During Lauren’s spare time, she enjoys traveling, exploring new hikes and getting a good sweat in with hot yoga.

Marla Medical Assistant

Marla Medical Assistant

Marla is a health and fitness enthusiast. With experience in the health and wellness industry, Marla felt that it was time for a career change and decided to learn a little more about the medical aesthetics industry.
Marla loves being active and has a passion for cooking healthy food. She has a background in nutrition and loves reading and learning new skills. On the weekends you can usually find Marla going for an adventure in nature or at the gym.

Perry Medical Assistant

Perry Medical Assistant

Perry is a certified facialist and has an abundance of skin care and makeup knowledge. She completed the makeup and film program at Blanche Macdonald and also received esthetician training in 2015.
Perry has always had an interest in medical aesthetics and it was a natural next step for her to join the Vancouver Laser team. Perry applies her expertise and experience in the treatment rooms with clients as one of our medical assistants.

Perry is an animal lover; she has two cats and rushes home everyday to spend time with them. Perry describes her lifestyle as “very chill, I enjoy good food, love exploring nature and I always make time to cuddle my cats”.

Sandy Medical Assistant

Sandy Medical Assistant

Sandy is originally from Taiwan but has lived most of her life in beautiful British Columbia. Sandy has a variety of work experience from fashion to beauty as well as customer service. Sandy has a passion for wellness, healthy living, and fitness. She loves to exercise daily and enjoys cooking to ensure she fuels her body with healthy, whole foods but don’t worry – she loves her cheat meals too! “I can stack a squat rack and bake a banana bread, all without chipping my nail polish.”

Sandy is a strong believer in the power of positive thinking in both the workplace and personal space, and always strives to become the best version of herself while helping others to do the same. “There’s always room for improvement in our lives and the challenge will make our journey that much more memorable and fulfilling.”

Zicar Medical Assistant

Zicar Medical Assistant

Zicar was born and raised in Hong Kong, came to Vancouver to study and work and fell in love with our beautiful city.

As one of Dr. Braun assistants, one of her primary roles is ensuring his schedule runs smoothly. If you have met Dr. Braun you will know what a difficult job that is.

Quote from Zicar – “I have always believed the most simple things bring the most happiness. So I love great food, lovely animals and beautiful nature. Also, seeing people stand out confidently with happy smiles satisfies me. Keep on smiling :)”

Nicole Administrative Manager

Nicole Administrative Manager

Nicole is our administration manager and has been an integral part of Vancouver Laser family since 2008. She successfully manages the flow of patients to keep everything running smoothly while managing the reception team.

Customer service is of the utmost importance to Nicole and she strives to provide a level of excellence to all patients coming in each day. 

In her spare time Nicole loves camping in the West Coast wilderness, fitness training and dancing at music festivals!

Aeron Patient Coordinator

Aeron Patient Coordinator

Aeron’s favourite part of her role at Vancouver Laser is welcoming new clients to the clinic. She loves sharing her knowledge of our services, products and all the benefits our clients receive.

Aeron has a son and an adorable rescue dog that she reserves her downtime for. Aeron grew up figure skating so she finds time on the ice when possible, she also loves getting outside for golfing and tennis!

Andrea Patient Coordinator

Andrea Patient Coordinator

Born and raised in Vancouver, Andrea graduated from Simon Fraser University with a Bachelor’s of Arts in Psychology. Skin care has always been a passion of Andrea’s; “I am amazed at the ever changing industry combining skin care, science and technology”.

Andrea is part of our reception team and has vast knowledge in our skin care as well as treatments and she would be happy to work out a treatment plan with you.

During Andrea’s free time, she likes to cook and experiment with different cuisines. She loves seeings friends and family and trying out new restaurants. Andrea is very active and also loves getting outside and enjoying the outdoors.

Arizona Patient Coordinator

Arizona Patient Coordinator

Arizona spent 7 years in the cosmetic and skin care retail industry before joining our family here at Vancouver Laser & Skin Care Centre.

She is one of the first faces you see when you step into our clinic and you can not miss her with her beautiful red hair! With a warm, genuine smile and a wealth of aesthetic knowledge she is always available to answer any questions at the reception desk!

Arizona absolutely loves watching old movie screenings or catching a live show in Vancouver of one of her favourite bands. When the weather heats up, meeting friends for a barbecue is usually on the schedule.

Cassandra Patient Coordinator

Cassandra Patient Coordinator

After completing her degree in Communications, Cassandra left the world of varsity competitive swimming and finally had the time to discover her passion for the beauty industry.
Cassandra has experience as a business manager at a cosmetic tattoo clinic and had the opportunity to build the business from ground up. With this experience, Cassandra has slipped into the role as a patient coordinator with ease.

During her free time, Cassandra enjoys spending time with her family, cycling around the seawall and traveling the world.

Delia Patient Coordinator

Delia Patient Coordinator

Delia graduated from Blanche Macdonald and has a true passion for the beauty industry which has, (lucky for us) led her to join our team. You can find Delia sitting at reception, absorbing all the information about a new technology or technique, and always with a smile on her face ready to help answer any questions!

She loves to travel and enjoys trying out new restaurants. If you ask her what her dream is – to explore the world and capture its beauty through her camera lens.

Effy Patient Coordinator

Effy Patient Coordinator

Effy is one of our patient coordinators whose warm and friendly smile will be greeting you as you step into the clinic. She joins our team with an eagerness to learn more about skin care and the aesthetic industry. Effy previously worked with luxurious and high end brands and companies – she was a personal shopping assistant and loved being surrounded by the latest fashion and beauty trends.

When Effy has free time, she loves catching up with friends over good food and drinks. Effy is looking forward to traveling more in the future, so far she has been to the Bahamas, Cancun and Hawaii (just to name a few) and is looking forward to visiting more new cities and countries. When she gets home from work, Effy is greeted by her cat named Habi who was named after an Anime character!

Jeannie Patient Coordinator

Jeannie Patient Coordinator

Jeannie, also known as “JJ”,  is one of our bilingual receptionists. With a permanent smile on her face and a can do attitude, JJ is a key member of the team.

JJ has the most beautiful complexion – part genetics, part Picosure and part ZO Skin Health! If you would like education about skin brightening products and treatments JJ is the one to ask!

JJ loves to workout and also loves to eat – the perfect balance in our opinion!

Julian Guest Experience Lead

Julian Guest Experience Lead

With a sunny disposition and a luminous smile, Julian is always ready to welcome you into the clinic when you come in. His customer service skills come from years in retail management which is precisely why he fits into the role as Guest Experience Lead perfectly! Julian is a true problem solver and is always ready to lend a helping hand to anyone who needs it!

Julian’s favourite treatment is the Fotona Clear Glow – this has helped clear up his acne-prone skin. Because he is an actor as well, he has to keep his skin in tip-top shape and finds that the laser treatments have helped drastically.

During the weekends, he loves to celebrate a successful week by going out with friends for a delicious meal and dancing!

Kiki Patient Coordinator

Kiki Patient Coordinator

Kiki has been the face of the reception team since 2014, she is the rock that we all depend on! With her impressive organizational skills and her ability to speak 3 different languages, Kiki has been the “go to” person for clients and staff alike. Her flawless complexion and long lashes (thanks to Latisse) tends to draw people in! 

Prior to joining our family, Kiki owned a fashion boutique for 6 years. Since she sold her business, Kiki has stayed busy – she just had baby number two! We already can’t wait until she’s back with us again! 

Kiki loves spending time with her family and taking her kids out to explore new parks. Kiki says the most important part of her skin care regimen is sunscreen; for her AND her kids! 

Kristi Patient Coordinator

Kristi Patient Coordinator

Kristi is a mother of two super sweet Dachshunds, Butter and Olly!

Kristi will be one of the many beautiful smiles that greet you when you walk into our clinic.

Kristi loves summer bicycle rides, picnics and patios with margaritas. She loves to host and has a passion for cooking and making elegant and fancy cocktails – so feel free to invite yourself over to her place!

Though she has the travel bug and will hop on a plane at the drop of a hat (she’s been to exotic places like Vietnam and Columbia!), she honestly says, “I couldn’t be happier working at Vancouver Laser with Dr. Rowthorn, she’s inspiring, giving and hilarious – all the things I aim to be!”

Malvina Patient Coordinator

Malvina Patient Coordinator

Malvina has been at Vancouver Laser since 2015 and has 10 years of experience in this field.

With her flawless skin, you can see that she is well-versed when it comes to medical aesthetics. From a consultant, medical assistant to laser technician, Malvina is capable of anything! She has a “can do” attitude and is always happy to help out anyone who needs an extra hand!

On the weekends Malvina loves to ride her bike around the seawall, go shopping or meet friends and family over a delicious meal!

Megan Patient Coordinator

Megan Patient Coordinator

Megan is one of our patient coordinators at VLSCC. She has been in the industry for a few years and bring with her a wealth of knowledge on skin care as well as the different treatments we offer. Megan’s favorite treatments are injectables as they rejuvenate your skin to look fresh and youthful!

On Megan’s days off she enjoys weight training at the gym, catching up with her friends and spending time with her two adorable dogs. Her favourite places she’s travelled to are Japan and South Korea – she loved the food, shopping and culture.

Michelle Patient Coordinator

Michelle Patient Coordinator

Beauty and skin care has always been a mysterious yet alluring industry to Michelle. She has always been interested in understanding and learning the vast benefits that skin care technologies and products can bring for an individual and she feels lucky to be able to work alongside such a professional and knowledgeable team.

During her free time, Michelle enjoys baking and bringing her dog out for a relaxing walk along the beach.

MJ Patient Coordinator

MJ Patient Coordinator

MJ may be a familiar face to some of you – she started at Vancouver Laser in 2009 and left in 2015 to be a mother. Lucky for us, she rejoined our team in 2020 and we are so happy to have her back!

MJ has extensive experience in customer service, she has been a client care manager in real estate and also managed hair salons – which explains the amazing hair! For the busy mom on the go, MJ’s favourite treatment is the IPL. Tried and true, this treatment keeps her complexion bright and even.

MJ tries to balance work with downtime with her family and friends. She loves spending time with her friends, going shopping and eating at her favourite restaurants. One of MJ’s goals is to make sure her daughter travels and experiences different cultures and sees the world.

Sabrina Patient Coordinator

Sabrina Patient Coordinator

With over 15 years of exceptional customer care under her belt, it’s no wonder that Sabrina fits in perfectly within the reception team at Vancouver Laser. She has been a receptionist since 2016 and takes great pride in delivering 5 star service to all our valued patients.

Sabrina loves living by the beach, she goes for sunset walks any chance she gets and loves trying new restaurants! With a big beautiful smile on her face, she is happy to help with any information or bookings you may need – if you’re lucky she may even serenade you with her beautiful voice!

Samantha Patient Coordinator

Samantha Patient Coordinator

Before joining our patient coordinator team, Samantha had previously worked as a certified personal trainer and a marketing coordinator. Samantha was also a TV reporter in both China and Canada! She studied Media and Communications at the University of the Fraser Valley. Samantha has experienced different lasers as well as injectable treatments but her favourite anti-aging procedure is the Thermage for subtle skin tightening.

Samantha likes to spend her weekends working out, golfing or swimming. She loves to unwind after a long day at work with her cat and a glass of wine! That’s sounds pretty relaxing to us!

Sheila Patient Coordinator

Sheila Patient Coordinator

Sheila graduated from Rhode Island School of Design with a Bachelors in Interior Architecture and Sustainability. Sheila worked at a high end clothing store before joining our team. She has enjoyed watching clients become more confident as they get closer to their skin goals.

Sheila loves trying new restaurants, camping and on cold and wet weekends she loves settling in on her couch to watch a new tv drama. She is an animal lover and also loves to go shopping.

Ariana Patient Coordinator

Ariana Patient Coordinator

Ariana is one of our patient coordinators, she is one of the first faces you will see when you arrive to the clinic. Ariana’s keen interest in health and beauty is what encouraged her to join our team – she believes that beauty begins on the inside but also knows that good skin requires a little bit of effort! Ariana loves her position as a patient coordinator because she thoroughly enjoys talking to people and building new connections.

Ariana’s true passion is singing and is currently enrolled in a musical theatre school in NYC. Ariana also loves to cook – she loves experimenting with different cuisines and is always bringing treats in to share with the rest of us (her banana bread is one of our favourites)!

Caitlin Patient Coordinator

Caitlin Patient Coordinator

Caitlin fell in love with the medical aesthetics industry while attending the University of Mount Royal in Calgary.
Growing up, Caitlin battled with acne and knows that it can take a toll on a teen’s self confidence. She was grateful to have for the relief and self confidence gained through treatments that helped clear up her acne.

Because of her experience with acne, Caitlin enjoys being part of the process of a client’s transformation. She loves helping clients not only look their best but also feel it! Caitlin’s favourite treatments are PRP for the face and Botox to keep her looking refreshed!

On her days off Caitlin enjoys being active, her favourite workout studios are Jaybird, Lagree and One Yoga for the People – she loves getting her sweaty on! Caitlin also loves to travel and does her research to source out new restaurants to try out!

Cassondra Patient Coordinator

Cassondra Patient Coordinator

Cassondra brings with her exceptional customer service skills from her previous roles. She works hard to keep the clinic sparking clean and organized and is meticulous in her work. Cassondra also has a passion for beauty and skin care – you can tell when you see her flawless complexion!

Cassondra loves being outdoors and stays active by cycling everyday to and from work. She loves going hiking and enjoys water sports such as paddle boarding, kayaking, boating and swimming.

Heather Patient Coordinator

Heather Patient Coordinator

Heather has experience in hospitality and her positive energy has been such a great addition to our team. She is our patient coordinator and is the one who greets you when you first arrive in the clinic.

Heather is an outdoor enthusiast; she loves going off roading and dirt biking. During the summer months she can be found on the beach enjoying the sun or going on adventures around BC, swimming in lakes and exploring.

Janette Business Development Manager

Janette Business Development Manager

Janette has been an integral part of the success of Vancouver Laser & Skin Care Centre for 17 years (and nary a wrinkle does she have).

With passion and strong work ethics, she genuinely cares about patients and their outcomes. Janette’s ‘can-do’ attitude best describes how she has established a track record of making everything possible.

Outside of the clinic, she has a keen interest in gardening, loves to spend time traveling with friends and family … and has a known love of shoes!

Chanel Executive Clinical Assistant

Chanel Executive Clinical Assistant

Chanel is the Executive Clinical Assistant at Vancouver Laser and Skin Care Centre. Having worked with Drs. Martin & Susan Braun and Vancouver Laser for over 10 years, she is dedicated to providing every patient she encounters with five-star service.

Chanel currently manages the injectable workshops as well as the Vancouver Aesthetic Training & Study Centre. She counts dance, marketing, photography and travel among her myriad of interests.

Katie Marketing Coordinator

Katie Marketing Coordinator

Katie joins our marketing team with a Bachelor of Visual Arts and Animation Design. Prior to joining us, Katie worked as a senior game graphic designer at a leading gaming company in Chengdu, China. Her knowledge of both technical and artistic aspects of computer graphics helps bring her creativity to life in our promotional content that you see on our social media platforms!

In her spare time, Katie loves skiing, drawing and of course, playing video games! She also has three cats in China that she misses dearly.

Kristina Marketing Coordinator

Kristina Marketing Coordinator

Kristina joined the Vancouver Laser team in the fall of 2018. Self care and healthy skin has always been a priority for her and now she has made a career out of it!

With a background in graphic design, Kristina handles the logistics for Vancouver Laser’s marketing campaigns, new treatment and product launches. And if that wasn’t enough, she is also our in-house photographer and videographer!

Outside of the clinic, Kristina loves travelling to different countries, she’ll go anywhere that is tropical! She values the time spent with friends and family; usually doing something active like hiking, biking or swimming.

Letty Marketing Coordinator

Letty Marketing Coordinator

Letty is part of our in-house marketing team. She is up-to-date on all things aesthetics because she helps to create the content we post on WeChat.

Letty is a true adventure-seeker. When it is cold and snowy, you can find her carving the mountain on her snowboard and when the roads are dry she is out with her husband on their motorcycles!

Polina Marketing Coordinator

Polina Marketing Coordinator

Originally from a small town in the Far East of Russia, Polina moved to Vancouver 5 years ago and is now happy to call it her home. She completed her undergraduate degree in Communication and International Development at Simon Fraser University.

She now combines her creative skills in content production and passion for business strategy to develop impactful marketing campaigns alongside the rest of our Marketing team. She is always fascinated by new and innovative skin care treatments and products. The accomplishment she is proud of the most – getting all her friends and family to use sunscreen and have a skincare routine!

In her free time, Polina loves to travel, try new restaurants and attend just about every music event she can!

Suyu Marketing Coordinator

Suyu Marketing Coordinator

Suyu is one of the talented women on our in-house marketing team. With a creative and artsy side, she has moved from our reception team to focus more on social media, skincare blogging and creating content for in-clinic marketing.

Suyu graduated from Simon Fraser University with a Bachelors of Arts in English Literature. She has an interest in all different styles of writing including advertisement and blogging about skincare and treatments. When Suyu isn’t building a design for work, she is drawing on her iPad at home, playing video games or sitting down for some creative writing. She loves visiting local markets and events with her husband.

Angel Training Coordinator

Angel Training Coordinator

Ivy S. Training Co-ordinator

Ivy S. Training Co-ordinator

With over 7 years of medical industry experience, Ivy is dedicated to being someone that clients can comfortably talk to and helps them refine their beauty and well-being. For the past 5 years, Ivy has worked as a consultant, patient care coordinator, and aesthetic assistant for all of VLSC’s physicians, and this curated knowledge and professionalism can be seen in assisting her patients. With a UBC Bachelor in Human Nutrition and fluency in several languages including English, Mandarin, Cantonese, and Taiwanese, Ivy’s goal is to improve herself everyday to help her clients shine.

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