Members2018-08-07T19:16:37+00:00

Welcome to the Vancouver Laser & Skin Care Centre exclusive Membership Program.
Choose between the Silver and Gold memberships and take advantage of exclusive benefits that will only be available to our members!

Enjoy a 2% reward back in treatment credits, access to members only specials, savings on treatments and much more – with benefits like these, it makes sense to become part of this exclusive club!

Not sure if you want to be a Silver or Gold member? We can help you decide! Contact us at 604.708.9891 or by email at [email protected].

Are you currently a Silver member but want to enjoy the Gold benefits? Let’s upgrade today so you can enjoy more savings! Treat yourself – you’re worth it!

Vancouver Laser Silver and Gold Membership Cards

Silver Benefits

  • 2% of your purchases back in treatment credits
  • Access to “Members Only” monthly benefits
  • Membership pricing on laser treatments
  • $50 referral fee for every new client you bring in
Register SILVER

Gold Benefits

  • 2% of your purchases back in treatment credits
  • Access to “Members Only” monthly benefits
  • Membership pricing on laser treatments
  • $​100 referral fee for every new client you bring I​n
  • Parking reimbursement during your stay
  • 10% discount for one day during your birthday month
Register GOLD

Membership Rewards Program – Terms and Conditions

Last Revised: 07/23/2018

The Vancouver Laser & Skin Care Centre Membership Rewards Program is a loyalty reward program that is operated by Vancouver Laser & Skin Care Centre and our loyalty program provider, ACKROO Inc. The loyalty program operates only through at Vancouver Laser & Skin Care Centre. In using the Vancouver Laser & Skin Care Centre Membership Rewards Program, you are agreeing to the Terms and Conditions of Vancouver Laser & Skin Care Centre Membership Rewards Program.

How to Register in the Program

You can purchase a Vancouver Laser & Skin Care Centre Membership Rewards Program card at the physical location of Vancouver Laser & Skin Care Centre. The Card may only be used once the Membership Program fee is paid and the card is issued by a Vancouver Laser & Skin Care Centre clerk. Once issued, the Vancouver Laser & Skin Care Centre Membership Rewards Program rewards will begin to accrue to that specific card. However, a cardholder will not be able to redeem Vancouver Laser & Skin Care Centre Membership Rewards Program rewards until the cardholder registers the card online.

The Vancouver Laser & Skin Care Centre Membership Rewards Program Card is not a credit card or debit card but merely a The Vancouver Laser & Skin Care Centre Membership Rewards Program rewards accumulation card. The Vancouver Laser & Skin Care Centre Membership Rewards Program Card is the property of Vancouver Laser & Skin Care Centre and it may be revoked at any time by Vancouver Laser & Skin Care Centre in its sole discretion. Vancouver Laser & Skin Care Centre reserves the right to cancel the card of any member (revoking all accumulated cash rewards) should a participant not follow/or abuses the Program and/or its Terms and Conditions.

Only individuals may become participants of the program (therefore corporations, businesses, or partnerships cannot become a Participant nor anyone other than an individual). It will be at the sole discretion of Vancouver Laser & Skin Care Centre if anyone other than an individual can obtain an account as a “registered entity” (i.e. a business, partnership or corporation). Participants are responsible for notifying Vancouver Laser & Skin Care Centre of any changes in their member profile information such as mailing address, telephone numbers and e-mail address. Any failure to notify Vancouver Laser & Skin Care Centre of any such changes shall be held at the responsibility of the Participant. Vancouver Laser & Skin Care Centre shall not be held liable for misdirected communication such as mail, telephone or email communications, or any consequences resulting from a Participant not updating their contact information.

Collecting Vancouver Laser & Skin Care Centre Membership Rewards Program Rewards

Once a Card is issued, each time an eligible purchase at a participating location is made, the Participant will earn The Vancouver Laser & Skin Care Centre Membership Rewards Program rewards according to the Vancouver Laser & Skin Care Centre Membership Rewards Program rewards schedule contained in these Terms and Conditions and at the rate posted on the Vancouver Laser & Skin Care Centre website. Only one Vancouver Laser & Skin Care Centre Membership Rewards Program account number is issued per customer and only one Vancouver Laser & Skin Care Centre Membership Rewards Program Card is permitted per customer. Please note that anyone may use a Participant’s primary card, and in so doing all Vancouver Laser & Skin Care Centre Membership Rewards Program rewards accrued through any such usage will accrue in the name of the Participant associated with the card number being used.

Customers are required to present their Vancouver Laser & Skin Care Centre Membership Rewards Program card before the final transaction payment is taken by the store clerk. If a participant does not present their card at the time of purchase, no retroactive accumulation of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards will occur. Thus, the only opportunity to collect Vancouver Laser & Skin Care Centre Membership Rewards Program rewards is at the time of an actual purchase in coordination with the Participant presenting their card.

The Vancouver Laser & Skin Care Centre Membership Rewards Program rewards will be awarded in accordance with the Reward Schedule posted on the Vancouver Laser & Skin Care Centre website. (in the case of any difference between the set reward schedule posted on the Vancouver Laser & Skin Care Centre website www.vancouverlaser.com) and reward schedules published elsewhere, the reward schedule posted on Vancouver Laser & Skin Care Centre website shall be taken as accurate. In the case of purchased merchandise or services Vancouver Laser & Skin Care Centre Membership Rewards Program rewards will be awarded before any taxes. In the case of special offers that award additional Vancouver Laser & Skin Care Centre Membership Rewards Program rewards based on a multiplier of the base reward schedule, selected in-store merchandise and/or services already subject to earn Additional Vancouver Laser & Skin Care Centre Membership Rewards Program rewards may or may not be excluded from any additional offers.

The Vancouver Laser & Skin Care Centre Membership Rewards Program rewards will not be issued on items specified as exclusions from time to time.

The Vancouver Laser & Skin Care Centre Membership Rewards Program rewards issued on a transaction will be shown on the cash register receipt issued at the time of purchase. In the event of communication loss with the server that records the accrual of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards, a customer will be awarded automatically when the system regains communication with the server and the new balance will be printed on the next customer receipt).

A Participant’s Vancouver Laser & Skin Care Centre Membership Rewards Program account will also be accessible online from the cardholder portal by visiting my.ackroo.com which a Participant is able to access by using the Participant’s own unique password. In the event of a discrepancy between the Vancouver Laser & Skin Care Centre Membership Rewards Program rewards issuance and/or balance on a receipt and/or those posted online and/or as contained in Ackroo Inc’s internal database, the information appearing in Ackroo Inc’s database will be taken as accurate. The information appearing online is initially generated from point of sale computer transactions as they occur at Vancouver Laser & Skin Care Centre and for this reason, the information appearing online may not accurately reflect data contained on Ackroo’s internal database.

If a Vancouver Laser & Skin Care Centre Membership Rewards Program participant has an issue or feels there is a discrepancy with the value of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards earned on a particular transaction, the participant has 30 days from the date of the transaction on their receipt to contact Vancouver Laser & Skin Care Centre and report on the matter; after 30 days from the date of a respective transaction, any respective amount of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards appearing in relation to that transaction in Ackroo Inc’s database that has not been questioned by a program participant will be deemed not to be contested and no adjustments will be made. If it’s discovered that Vancouver Laser & Skin Care Centre Membership Rewards Program rewards were not properly issued or redeemed, Vancouver Laser & Skin Care Centre in its sole discretion reserves the right to make any adjustments the Vancouver Laser & Skin Care Centre Membership Rewards Program rewards to correct any discrepancies.
When a participant makes a return and/or exchange, the Vancouver Laser & Skin Care Centre Membership Rewards Program rewards will be deducted from the participant’s account. The amount of rewards deducted will equal the amount of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards issued for the returned item or service. If the return and/or exchange relates to an item/service acquired through the redemption of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards, all redeemed Vancouver Laser & Skin Care Centre Membership Rewards Program rewards will be returned in their format.

If there is no activity on a participants account for 12 consecutive calendar months, Vancouver Laser & Skin Care Centre reserves the right to terminate the account and no credit of any kind will be given to the participant. The accumulation of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards does not entitle the participant to any financial stake hold as Vancouver Laser & Skin Care Centre Membership Rewards Program rewards remain the property of Vancouver Laser & Skin Care Centre in perpetuity.

Vancouver Laser & Skin Care Centre may from time to time offer extra Vancouver Laser & Skin Care Centre Membership Rewards Program rewards on selected in-store merchandise and/or services. In these cases the amount of extra Vancouver Laser & Skin Care Centre Membership Rewards Program rewards advertised in-store will be awarded in addition to the base amount awarded pursuant to rewards schedule posted on the Vancouver Laser & Skin Care Centre website (in the case of any difference between the rewards schedule posted on the Vancouver Laser & Skin Care Centre website and reward schedules posted elsewhere, the Vancouver Laser & Skin Care Centre website shall be taken as accurate). Items which are made eligible for earning extra Vancouver Laser & Skin Care Centre Membership Rewards Program rewards pursuant to the rewards schedule are subject to a limited purchase of one item per visit/transaction unless otherwise stated.

How to Redeem Vancouver Laser & Skin Care Centre Membership Rewards Program Rewards

Vancouver Laser & Skin Care Centre Membership Rewards Program rewards are redeemable, pursuant to the terms contained in these Terms and Conditions.

As per applicable tax legislation, GST, PST, HST and any other taxes are calculated and payable by the Participant on the full amount of the purchase price before any reduction for redeemed rewards.

In order to redeem, Vancouver Laser & Skin Care Centre Membership Rewards Program rewards, the card must be registered. Additionally, to redeem Vancouver Laser & Skin Care Centre Membership Rewards Program reward, a Participant must present their registered card at the time of redemption. At that time, the Participant’s Vancouver Laser & Skin Care Centre Membership Rewards Program rewards balance will be reduced by the amount of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards redeemed. Vancouver Laser & Skin Care Centre Membership Rewards Program rewards can be redeemed in any amount, granted the required amount of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards exists in the Participant’s account prior to a purchase/redemption taking place. Vancouver Laser & Skin Care Centre Membership Rewards Program rewards can only be redeemed by the Participant who is the registered Participant of the account holding the Vancouver Laser & Skin Care Centre Membership Rewards Program card. Vancouver Laser & Skin Care Centre will not be held liable for any unauthorized purchases/redemptions made by anyone other than the registered Participant. Redemption of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards can only take place if the Vancouver Laser & Skin Care Centre Membership Rewards Program rewards server (operated by Ackroo Loyalty Inc) is fully operational and the Participant has an account which is in good standings with the program.

Vancouver Laser & Skin Care Centre may add or delete products and services eligible for Vancouver Laser & Skin Care Centre Membership Rewards Program redemption at any time without notice. In addition, Vancouver Laser & Skin Care Centre may substitute products and services eligible for redemption with those of equal or greater value at its discretion.

The Vancouver Laser & Skin Care Centre Membership Rewards Program rewards have no value except as applied towards the purchase of goods and services offered for sale at participating Vancouver Laser & Skin Care Centre locations. Nor are they exchangeable for cash and cannot be used to make card payment. The Vancouver Laser & Skin Care Centre Membership Rewards Program rewards cannot be sold or purchased and are void if sold for cash or any other consideration.
By redeeming their Vancouver Laser & Skin Care Centre Membership Rewards Program reward, the Participant shall at that time be deemed to have automatically released Vancouver Laser & Skin Care Centre from any and all liabilities and/or claims regarding the redemption and the use of the reward and any loss or damage caused by goods and services supplied as a reward.

General Terms and Conditions

In case of a lost or stolen Vancouver Laser & Skin Care Centre Membership Rewards Program card, a new card will be provided to the participant upon request at Vancouver Laser & Skin Care Centre. Any accumulated/unredeemed Vancouver Laser & Skin Care Centre Membership Rewards Program rewards balance relating to the old card can be transferred to the new card when a participant registers their new card. The balance of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards can only be transferred if the old card was registered and Vancouver Laser & Skin Care Centre and Ackroo Inc. can verify the authenticity/identity of the old card participant. A lost or stolen card that is reported will be deactivated once a participant registers a new card and transfers their Vancouver Laser & Skin Care Centre Membership Rewards Program rewards balance from their old account to their new account number. Vancouver Laser & Skin Care Centre assumes no liability for Vancouver Laser & Skin Care Centre Membership Rewards Program rewards that are redeemed by any person(s) prior to a customer registering a replacement card by visiting my.ackroo.com (If any Vancouver Laser & Skin Care Centre Membership Rewards Program rewards are redeemed prior to such notification, any unauthorized redeemed Vancouver Laser & Skin Care Centre rewards will not be reinstated to the participant’s new card.
If circumstances beyond Vancouver Laser & Skin Care Centre or Ackroo Inc.’s control affect Vancouver Laser & Skin Care Centre’s or Ackroo Inc.’s ability to operate the Vancouver Laser & Skin Care Centre Membership Rewards Program, the program may be suspended or terminated without notice, and Vancouver Laser & Skin Care Centre may restrict or alter any aspect of the Vancouver Laser & Skin Care Centre Membership Rewards Program without notice at any time at its sole unfettered discretion. In the event any of the foregoing occurs Vancouver Laser & Skin Care Centre and Ackroo Inc. will have no liability whatsoever to any Vancouver Laser & Skin Care Centre Membership Rewards Program participant as a result thereof. Vancouver Laser & Skin Care Centre and Ackroo Inc. shall be automatically released from all claims by program participants in respect of any participant’s suspension, termination, or any forfeiture of Vancouver Laser & Skin Care Centre Membership Rewards Program rewards, or in respect of any modification, suspension or termination of the program.

Vancouver Laser & Skin Care Centre is not responsible for any errors or omissions of any kind, whether in these Terms and Conditions or as the result of any mechanical or technological failure or whether as the result of any human error whether by Vancouver Laser & Skin Care Centre its employees or licenses, Ackroo Inc, its employees or by any other person.

Vancouver Laser & Skin Care Centre at any time may make enhancements or changes to the Vancouver Laser & Skin Care Centre Membership Rewards Program. Any revisions to these Terms and Conditions will be posted to the Vancouver Laser & Skin Care Centre website and will then serve as an official amendment once posted.

Failure to comply with any of the Terms and Conditions laid out or any violation, fraud, theft or abuse of the Vancouver Laser & Skin Care Centre Membership Rewards Program in any way may result in forfeiture of all Vancouver Laser & Skin Care Centre Membership Rewards Program rewards and possible suspension and/or cancellation a participant’s Vancouver Laser & Skin Care Centre Membership Rewards Program account without compensation, all the foregoing is at the sole discretion of Vancouver Laser & Skin Care Centre and all without notice to the participant/registered cardholder.

Privacy

Most of the information provided by participants through the online registration form will constitute personal information, as that term is defined under the Personal Information and Protection of Electronic Documents Act (“PIPEDA”). Examples include, your name, gender, postal address and email address. While Vancouver Laser & Skin Care Centre and Ackroo Inc. are collecting such personal information for purposes of administering the Vancouver Laser & Skin Care Centre Membership Rewards Program, this information may also be used by Vancouver Laser & Skin Care Centre for marketing purposes or to notify participants of special promotional offers unless you choose to opt out of receiving promotional material.

Participants in the Vancouver Laser & Skin Care Centre Membership Rewards Program can choose not to opt in to Vancouver Laser & Skin Care Centre’s marketing database or to be contacted for promotional reasons by selecting the appropriate response during the online registration process. Any online registration received without the exclusion check-off boxes checked off, will be deemed to have consented to the use of their personal information for the purposes described above. Vancouver Laser & Skin Care Centre assumes no responsibility or liability in the event that a participant’s personal information is accessed unlawfully/without authorization by a third party due to the participant not taking the necessary steps to ensure their information is secure (i.e., a lost or stolen password, dissemination of a password in a public sphere etc.